- Manufacturer Part Number: AT-FL-GEN2-AM180-1YR-NCA1
- Service Main Type: Exchange
- Service Description: 24×5 Next Business Day
- Provided Support:
- Replacement
- Web Knowledge Base Access
- New Releases Update
- Phone Support
- Configuration Assessment
- Online Services
- Software Update
- Priority Queue
- TAC Live Support
- Configuration
- Service Response Time: – Replacement
- Service Duration: 1 Year
Overview
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
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