Key Features
- Manufacturer Part Number: FC-10-W0226-204-02-60
- Service Main Type: Exchange
- Provided Support:
- Replacement
- Phone Support
- Web Support
- Web Knowledge Base Access
- Product Info Support
- New Releases Update
- Service Response Time: 4 Hour – Replacement
- Service Location: Service Depot
- Service Duration: 5 Year
Overview
FortiCare Elite
FortiCare Elite offers enhanced servicelevel agreements (SLAs) and accelerated issue resolution. It is targeted toward devices that require prompt attention. This offer also provides Extended Endof-Engineering Support (E-EoES) for Long-Term Supported Firmware (LTS) of 18 months for added flexibility. In addition, it offers access to the new FortiCare Elite Portal that is intuitive and provides a single unified view of device and security health.
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