- Manufacturer Part Number: U48R9E
- Service Main Type: Exchange
- Service Description: 9x5xNext Business Day
- Provided Support:
- Parts Replacement
- Phone Support
- Firmware Updates
- Remote Diagnosis
- Hardware Support
- Service Response Time: Next Business Day – Parts Replacement
- Service Location: On-site
- Service Duration: 3 Year
- Service Characteristic: Parts
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
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