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HPE H75Q4PE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention – 1 Year Post Warranty – Warranty

$1,747.24

SKU: H75Q4PE Category:
Key Features

  • Manufacturer Part Number: H75Q4PE
  • Service Main Type: Maintenance
  • Service Description: 9×5 Next Business Day
  • Provided Support:
    • Comprehensive Defective Material Retention
    • Knowledge Base Access
    • Remote Diagnosis
    • Visual Remote Guidance
    • New Releases Update
    • Web Support
    • Repair
    • Parts Replacement
    • Phone Support
  • Service Response Time: – Parts and labor
  • Service Location: On-site
  • Service Duration: 1 Year
  • Service Characteristic: Parts & Labor

Overview

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer’s products covered by HPE Tech Care.

Description

General Information
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: H75Q4PE
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention – Post Warranty
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Description: 9×5 Next Business Day
Provided Support:

  • Comprehensive Defective Material Retention
  • Knowledge Base Access
  • Remote Diagnosis
  • Visual Remote Guidance
  • New Releases Update
  • Web Support
  • Repair
  • Parts Replacement
  • Phone Support

Service Response Time: – Parts and labor
Service Location: On-site
Service Duration: 1 Year
Service Characteristic: Parts & Labor

Additional information

Condition

New

MPN

H75Q4PE

Product Type

Warranty

Service Availability

9

Brand

HPE

Provided Support

Phone Support

Service Duration

1 Year

Service Type

Maintenance

Service Location

On-site

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