Key Features
- Manufacturer Part Number: 5PS7A01560
- Service Main Type: Maintenance
- Service Sub Type: Electronic and Physical
- Service Description: 24x7x4 Hour
- Provided Support:
- Repair
- Defective Media Retention
- Parts Replacement
- Drive Retention
- Installation
- Software Support
- Phone Support
- Service Response Time: – Parts and labor
- Service Location: On-site
- Service Duration: 4 Year
- Service Characteristic: Parts & Labor
Overview
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
Recommended additions include extending Essential services up to 5 years and ading the following:
- Basic Hardware Installation Services
- 24 Hr Committed Service Repair
- Enterprise Server Software Support
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