Key Features
- Manufacturer Part Number: 5WS7A03774
- Service Main Type: Exchange
- Service Sub Type:
- Electronic
- Physical
- Service Description: 24x7x4 Hour
- Provided Support:
- Installation
- Parts Replacement
- Phone Support
- Service Response Time: 4 Hour – Parts & Labor
- Service Location: On-site
- Service Duration: 1 Year
- Service Characteristic: Parts & Labor
Overview
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
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