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Mellanox SUP-UPG-6012-GW-5G Gold Support – 5 Year Extended Warranty – Warranty

$1,868.13

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SKU: SUP-UPG-6012-GW-5G Category:
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Key Features

  • Manufacturer Part Number: SUP-UPG-6012-GW-5G
  • Service Main Type: Exchange
  • Service Description: 24×7 Next Business Day
  • Provided Support:
    • Replacement
    • Phone Support
    • Web Support
    • Email Support
    • Web Knowledge Base Access
    • New Releases Update
    • Software Update
    • Firmware Updates
    • Online Support Tools Access
  • Service Response Time: – Advance hardware replacement
  • Service Location: Service Depot
  • Service Duration: 5 Year

Overview
The Gold support program is the Mellanox premium service program for mission critical deployments where a small percentage of down time could result in a significant loss to businesses. The Gold package provides 24/7 hotline support and 30 minutes response time for severity 1 case and up to 2 hours response time for any other severity case. The Gold level support package is available for hardware, host stack and fabric management software. For complete coverage, Gold support needs to be purchased for all components of the solution.

General Information
Manufacturer: Mellanox Technologies Ltd
Manufacturer Part Number: SUP-UPG-6012-GW-5G
Manufacturer Website Address: http://www.mellanox.com
Brand Name: Mellanox
Service Name: Gold Support – Extended Warranty
Product Type: Warranty
Service Information
Service Main Type: Exchange
Service Description: 24×7 Next Business Day
Provided Support:

  • Replacement
  • Phone Support
  • Web Support
  • Email Support
  • Web Knowledge Base Access
  • New Releases Update
  • Software Update
  • Firmware Updates
  • Online Support Tools Access

Service Response Time: – Advance hardware replacement
Service Location: Service Depot
Service Duration: 5 Year

Condition

New

UPC
MPN

SUP-UPG-6012-GW-5G

Product Type

Service Availability

24

Brand

Provided Support

Online Support Tools Access

Service Duration

5 Year

Service Type

Exchange

Service Location

Service Depot

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