- Manufacturer Part Number: SUP-UPG-6018-GW-4S
- Service Main Type: Exchange
- Service Description: 8x5x4 Hour
- Provided Support:
- Software Update
- Firmware Updates
- Replacement
- Online Support Tools Access
- Service Response Time: – Replacement
- Service Duration: 4 Year
Overview
The Silver support program is our most popular support package and provides complete end-to-end support for Mellanox solutions. Mellanox end-to-end solutions provide the highest efficiency, reliability and ROi allowing system administrators to maximize the use of their investment in Mellanox solutions.The Silver support package is ideally suited for delivering the best value and optimal use of your Mellanox infrastructure. The Silver level support package is available for hardware, host stack and fabric management software. To provide the complete maintenance coverage that is needed to protect the investment, the customer should purchase a full package that includes the onsite next business day or 4 hour response time (Support Plus).
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