Poly 4870-V4220BT-312 Premier Support – 3 Year – Service


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SKU: 4870-V4220BT-312 Category:
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Key Features

  • Manufacturer Part Number: 4870-V4220BT-312
  • Service Main Type: Maintenance
  • Provided Support: Repair
  • Service Duration: 3 Year
  • Service Characteristic: Labor


Improve system availability with continual software enhancements and outstanding responsiveness

Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.

Premier Support:

  • Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
  • Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
  • Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution
  • Improves operational efficiency
  • Provides Service Request tracking for devices used in Poly strategic cloud partner environments

General Information
Manufacturer: Poly
Manufacturer Part Number: 4870-V4220BT-312
Manufacturer Website Address: http://www.poly.com
Brand Name: Poly
Service Name: Premier Support
Product Type: Service
Service Information
Service Main Type: Maintenance
Provided Support: Repair
Service Duration: 3 Year
Service Characteristic: Labor




Product Type


Provided Support


Service Duration

3 Year

Service Type



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