- Manufacturer Part Number: 4877-65088-513
- Service Main Type: Exchange
- Service Sub Type: Electronic and Physical
- Service Description: 24×7
- Provided Support:
- Phone Support
- Software Update
- Software Upgrade
- Parts Replacement
- Online Support Tools Access
- Escalation Support
- Service Response Time: (Same Business Day) – Advance Parts Replacement
- Service Duration: 1 Year
- Service Characteristic: Parts
Overview
Change your perspective on value-added support services
When your unified communications environment is growing in size, span and complexity, it becomes more difficult to manage your videoconferencing investments effectively, to leverage the latest features as they become available and to ensure the best possible user experience.
But those initiatives are still imperative to the success of your video collaboration solutions.
For large or growing organizations, Polycom Advantage Service is the first step to solving those challenges. Advantage Service provides a self-service approach to increasing end user adoption of your video investment, valuable and actionable information on the status and utilization of your collaboration solution, and faster time to problem resolution.
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