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StorageCraft KXDW00USMS013YZZZ Software Maintenance – Renewal – 3 Year – Service

$48.12

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SKU: KXDW00USMS013YZZZ Category:
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  • Leasing Options Available (requires 5 years business operations)
  • Purchase Orders Accepted / Net Terms subject to approval
  • Custom Servers - Configure Below, Add to Cart and Request Quote for formal pricing

Key Features

  • Manufacturer Part Number: KXDW00USMS013YZZZ
  • Service Main Type: Technical
  • Service Sub Type: Electronic
  • Service Description: 12x5x2 Business Hour
  • Provided Support:
    • Emergency Telephone Support
    • Phone Support
    • Emergency Email Consulting
    • Email Support
    • Web Support
    • Web Knowledge Base Access
    • New Releases Update
  • Service Response Time:
    • 2 Business Hour – Emergency Telephone Support
    • 1 Business Day – Phone Support – Severity High
    • 2 Business Day – Phone Support – Severity Medium
    • 2 Business Day – Phone Support – Severity Low
    • 2 Business Hour – Emergency Email Consulting
    • 1 Business Day – Email Support – Severity High
    • 2 Business Day – Email Support – Severity Medium
    • 2 Business Day – Email Support – Severity Low
  • Service Duration: 3 Year
General Information
Manufacturer: StorageCraft Technology Corporation
Manufacturer Website Address: http://www.storagecraft.com
Brand Name: StorageCraft
Service Name: Software Maintenance – Renewal
Product Type: Service
Service Information
Service Main Type: Technical
Service Sub Type: Electronic
Service Description: 12x5x2 Business Hour
Provided Support:

  • Emergency Telephone Support
  • Phone Support
  • Emergency Email Consulting
  • Email Support
  • Web Support
  • Web Knowledge Base Access
  • New Releases Update

Service Response Time:

  • 2 Business Hour – Emergency Telephone Support
  • 1 Business Day – Phone Support – Severity High
  • 2 Business Day – Phone Support – Severity Medium
  • 2 Business Day – Phone Support – Severity Low
  • 2 Business Hour – Emergency Email Consulting
  • 1 Business Day – Email Support – Severity High
  • 2 Business Day – Email Support – Severity Medium
  • 2 Business Day – Email Support – Severity Low

Service Duration: 3 Year

Condition

New

MPN

KXDW00USMS013YZZZ

Product Type

Brand

Provided Support

New Releases Update

Service Duration

3 Year

Service Type

Technical

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