How much do you know from your customers?
Great – you have launched your product and are selling online or through other channels; now what? Do you know what your customers are saying about your products on social media, online reviews etc? Is your perception close to the reality? Are customers satisfied or complaining? Whether you are a Fortune 500 company or a startup selling physical or digital products, these are essential questions that need to be evaluated by every marketing, product organization and executive team.
Dihuni OptiDigital Smart WordCloud can help
The Dihuni OptiDigital WordCloud technology uses and was developed to help with exactly these type of questions in mind. Using Sentiment Analysis and Emotional Artificial Intelligence methods, we are able to glean the most important attributes of your brand and product that customers are highlighting after their purchase. Whether you are a manufacturer of Internet of Things (IoT) devices or a consumer or commercial laptop or server computer or a shoe, toothpaste or another consumer product, you can easily understand how customers are reacting to your product through our simple WordCloud which has been developed using rigorous sentiments analysis. If you are a publisher and want to analyze your reader reviews, this is a perfect tool for you. In the picture you can see a snapshot of what customers are saying about an IoT product. We can develop similar type of WordCloud for your product and deliver to you within 1-3 days of order. You can use these for your internal use or for promotional marketing tool to increase customer confidence or internally in board room presentations.
Key Features
- Product and Brand attributes analyzed though deep sentiment analysis and Emotional Artificial Intelligence
- Delivered as PNG or JPEG file
- Currently available for products sold on Amazon; for other shopping channels please contact us
- Easily usable for promoting in marketing collateral
- Great reflections for internal product and brand teams
- Delivered usually within 1-3 days from order
Pricing includes only WordCloud image; any device or another product shown is not included. To prevent unintended use we only sell this offering to authorized company representatives. You will need to have and use a valid official email ID for the company for which the WordCloud is being processed. If you are a marketing agency, we will need to verify your client’s information before processing. Please email or call us for any question, special pricing on bulk orders etc.
Disclaimer : We only use publicly available anonymous data to generate our WordCloud. Also, the analysis is completely based on our algorithms and does not reflect any bias positive or negative against any brand or product. Please use at your discretion and Dihuni holds no liability for how the WordCloud is used. We do not authorize any public use of our WordCloud that demeans a competitor product, reflects inaccurate information or manipulated information.
Sentiment analysis or Emotional AI is a natural language processing method that allows us to understand people’s attitude through deep text analysis. Customer star ratings and comments on social media, online stores, surveys etc have lot of useful information but are not useful unless we are able to extract meaningful and common sentiments and real attitude of customers towards products and brands. Sentiment is measured on a polar scale with negative value representing a negative sentiment and a positive value representing a positive sentiment.
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