- Manufacturer Part Number: CPES-SS-STANDARD-SMB-730
- Service Main Type: Exchange
- Service Sub Type: Electronic and Physical
- Service Description: 8×5 Next Business Day
- Provided Support:
- Replacement
- Web Support
- Web Knowledge Base Access
- Major Upgrade
- Phone Support
- Service Response Time:
- – Replacement
- – Phone Support- severity level 1
- – Phone Support – severity level 2/3/4
- Service Location: Service Depot
- Service Duration: 1 Year
Overview
Check Point Enterprise-Based Support (EBS) delivers comprehensive support and protection directly from Check Point experts to help businesses efficiently use Check Point solutions. From access to the latest security technologies and major upgrades to personalized support from engineers, we’re committed to protecting your business and your investment. Check Point EBS offers unlimited coverage and support across all your Check Point products with one simple contract. You’re guaranteed access to critical hot fixes, major upgrades, and the latest product enhancements to keep pace with evolving threats and to take advantage of new technologies. Get global, 7×24 support for your mission-critical issues from our experienced and certified technical support staff and choose from our onsite upgrade options if you need replacement hardware fast. Check Point PRO plans introduce a preemptive approach to security support with daily monitoring of your security gateways, and proactive remediation of issues to prevent service downtime.
You already have the best security – now get the best service and support. No one knows more about Check Point security than we do.
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