Poly 4877-08507-422 Advantage Software Support – 1 Year – Service

Overview
Polycom Advantage Service

Polycom understands that your communications environments are growing and becoming more interdependent with your IT infrastructure. As your communications needs change, so do your support needs.

It’s clear that you want to maximize your technology investments and make sure your users receive the best possible experiences. And you want more visibility into how your video conferencing investments are being used and how to address issues or challenges in a timely manner.

But you may not have in-house technical experts to meet all of your communications needs. When you need external assistance, let Advantage Service help you manage your Polycom solution.

The right level of support to fit your needs
Polycom Advantage Service is an enhanced support offering that is focused on maximizing value and availability for your entire Polycom solution. As your communications strategy becomes mission-critical, Polycom Advantage Service provides access to the advanced service capabilities of Polycom solutions, including:

• Priority 24×7 telephone access to Polycom technical support
• Monthly utilization reports and periodic benchmark reports for customers deploying a Polycom gatekeeper

Polycom Advantage Service provides valuable and actionable information on the status and utilization of your collaboration solution, and faster time-to-problem resolution.