Key Features
- Manufacturer Part Number: OX-OS4417PV-4HR-3Y-U
- Service Main Type: Technical
- Service Response Time: 4 Hour
- Service Duration: 3 Year
Overview
Premium Support
As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.