Key Features
- Manufacturer Part Number: 819-5124
- Service Main Type: Maintenance
- Service Sub Type: Electronic and Physical
- Service Description: 10×5 Next Business Day
- Provided Support:
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Web Knowledge Base Access
- Remote Diagnosis
- Email Support
- Software Support
- Service Response Time: – Parts and Labor
- Service Location: On-site
- Service Duration: 4 Year
- Service Characteristic: Parts & Labor
- Covered Period: 2nd, 3rd, 4th & 5th Year
Overview
Protect your hardware investments with ProSupport for PCs and tablets
Whether you have a small business or you are a global enterprise, your employees need to feel secure in your selection of end-user hardware. Your end users need access to expert support to keep up with business momentum and stay productive.
Get proactive support for your business.
Only ProSupport with SupportAssist technology provides proactive responses to critical issues. With in-region engineers, 24×7 support and proactive alerts, ProSupport helps you stay focused on business innovation with:
- Proactive automated detection and alerts on critical issues with Dell SupportAssist technology
- 24×7 direct access to highly trained engineers
- Same or next business day onsite repair after remote diagnosis
- Incident-based third-party software assistance
