Key Features
- Manufacturer Part Number: FC210FCBPS-310-02-60
- Service Main Type: Technical
- Provided Support:
- Consulting
- Deployment
- Integration
- Configuration
- Hardware Upgrade
- Service Duration: 5 Year
Overview
The FortiCare Best Practice Service (BPS) provides the customer with technical advice to help them make the most of their Fortinet investment. FortiCare BPS is an annual subscription-based service. Once a ticket is created through the FortiCare Support Portal, the BPS ticket is rerouted to a product-specific technical expert. Response for these consultations are handled as per a standard P3 ticket.