Key Features
- Manufacturer Part Number: U8TZ1E
- Service Main Type: Maintenance
- Service Sub Type:
- Physical
- Electronic
- Service Description: 9×5 Next Business Day
- Provided Support:
- Remote Diagnosis
- Parts Replacement
- Escalation Support
- Web Knowledge Base Access
- Remote Monitoring
- Repair
- Defective Media Retention
- Service Response Time: (Next Business Day) – Repair
- Service Location: On-site
- Service Duration: 2 Year
- Service Characteristic: Parts & Labor
Overview
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
