Key Features
- Manufacturer Part Number: V-VMPPLS-VS-P0PRY-00
- Service Main Type: Technical
- Service Sub Type: Electronic
- Service Description: 24x7x30 Minute
- Provided Support:
- Phone Support
- New Releases Update
- Web Support
- Web Knowledge Base Access
- Account Support Manager (ASM)
- Service Response Time: 30 Minute – Severity Level 1/2/3/4
- Service Duration: 1 Year
Overview
Veeam Premier Support provides high-touch exemplary IT support to our top-tier customers, through personalized and effective service executed through an account-dedicated Support Account Manager (SAM) who will assist you from the very beginning of the case until it is completely resolved.