Cisco CON-SCN-3560X2PS Smart Care Service Core – 1 Year Extended Service – Service

General Information
Manufacturer: Cisco Systems, Inc
Manufacturer Part Number: CON-SCN-3560X2PS
Manufacturer Website Address: http://www.cisco.com
Brand Name: Cisco
Service Name: Smart Care Service Core – Extended Service
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type:

• Physical
• Electronic

Service Description: 8×5 Next Business Day
Provided Support:

• Parts Replacement
• Phone Support
• Web Knowledge Base Access
• New Releases Update
• Preventive Maintenance
• Remote Monitoring

Service Response Time:

• – Phone Support – Severity Level 1
• – Phone Support – Severity Level 2
• – Advance Parts Replacement

Service Duration: 1 Year
Service Characteristic: Parts