Key Features
- Manufacturer Part Number: FC-10-W81FD-314-02-12
- Service Main Type: Exchange
- Provided Support:
- Replacement
- Web Support
- Web Knowledge Base Access
- New Releases Update
- Return Merchandise Agreement (RMA)
- Service Response Time: Next Business Day – Replacement
- Service Location: Service Depot
- Service Duration: 1 Year
Overview
FortiCare Essential is the base-level service, and it is targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 8x and below and to low-end FortiWifi devices.
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