- Manufacturer Part Number: U9ZD9E
- Service Main Type: Maintenance
- Service Sub Type: Physical
- Service Description: 9×5 Next Business Day
- Provided Support:
- Defective Media Retention
- Parts Replacement
- Repair
- Remote Diagnosis
- Escalation Support
- Service Response Time: – Parts and Labor
- Service Location: On-site
- Service Duration: 1 Month
- Service Characteristic: Parts & Labor
Overview
Subscription-based services for you product are offered to HP customers to enable monthly payments for support services provided of various categories, for a minimum period of 12 months and without a pre-defined ending date. These services are evergreen unless actively terminated by the customer per the stated terms and conditions. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it-so you can get back to work.
Benefits
We’ll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Easy access to payment system: Easy access to the HP online subscription payment system, anytime and from any device.
Financial benefit: Enjoy maximum financial flexibility, allowing for closer control and secure peace of mind without making upfront commitments that affect your cash flow.
Features
Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials
Formal escalation procedures and management
Subscription payment per month
Defective media retention
Reviews
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