Key Features
- Manufacturer Part Number: UL740E
- Service Main Type: Maintenance
- Service Sub Type: Electronic and Physical
- Service Description: 9×5 Next Business Day
- Provided Support:
- Escalation Support
- Remote Diagnosis
- Defective Media Retention
- Diagnosis
- Replacement
- Parts Replacement
- Accidental Damage Protection
- Remote Technical Support
- Repair
- Service Response Time: (Next Business Day) – Hardware Support
- Service Location: On-site
- Service Duration: 1 Year
- Service Characteristic: Parts & Labor
Overview
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Accidental Damage Protection and Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.
Benefits
- We’ll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
- Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Protect against accidents: Accidents happen. In the event that peril finds your PC, don’t worry-accidental damage protection covers spills, drops, falls and more.
- Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Features
- Remote problem diagnosis and support
- Next business day onsite hardware support
- Replacement parts and materials included
- Formal escalation procedures and management
- Access to electronic support information and tools
- HP remote system access and support
- Accidental Damage Protection
- Defective Media Retention
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