Poly 4870-30760-312 Premier Support – 3 Year – Service

$215.00

SKU: 4870-30760-312 Category:
Key Features

  • Manufacturer Part Number: 4870-30760-312
  • Service Main Type: Exchange
  • Service Sub Type: Electronic and Physical
  • Provided Support:
    • Phone Support
    • Parts Replacement
    • Online Support Tools Access
    • Diagnosis
    • Installation
    • Software Update
    • Software Upgrade
  • Service Response Time: – Parts
  • Service Duration: 3 Year
  • Service Characteristic: Parts & Labor

Overview

Improve system availability with continual software enhancements and outstanding responsiveness

Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.

Premier Support:

  • Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
  • Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
  • Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution

Description

General Information
Manufacturer: Poly
Manufacturer Website Address: http://www.poly.com
Brand Name: Poly
Service Name: Premier Support
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Provided Support:

  • Phone Support
  • Parts Replacement
  • Online Support Tools Access
  • Diagnosis
  • Installation
  • Software Update
  • Software Upgrade

Service Response Time: – Parts
Service Duration: 3 Year
Service Characteristic: Parts & Labor

Additional information

Condition

New

MPN

4870-30760-312

Product Type

Brand

Provided Support

Software Upgrade

Service Duration

3 Year

Service Type

Exchange

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