Poly 6867-08279-401 Service/Support – Upgrade

Overview
Why upgrade?

Polycom is committed to delivering innovative, standards-based products that allow our customers to take full advantage of the promise of unified communications (UC). Because of this commitment, Polycom often releases new versions of the software running on our solutions to expand functionality, efficiency and interoperability. Customers with a support contract in place can download these software upgrades for free, providing an even greater return on their investment.

However, when it comes to your installation of the Polycom® RealPresence® Platform solutions, the task of understanding all of the interdependencies and potential issues that may arise during a software upgrade can be daunting. Leveraging the proficiency of Polycom’s collaboration experts can help ensure a quick and seamless upgrade.

Why Polycom professional services?

Polycom Professional Services deliver UC expertise that can transform your organization-externally and internally. Combining unparalleled strategic partnerships with industry-leading knowledge and experience, our dedicated UC professionals can help you plan, integrate, deploy, and evolve UC solutions that reduce total cost of ownership and deliver immediate returns to your bottom line.

No one knows the RealPresence Platform products better than Polycom. By leveraging our deep solution knowledge you can be confident of a fast and safe upgrade that allows you to take full advantage of the latest software developments.

RealPresence Platform upgrade service

Service overview

The objective of the Polycom RealPresence Platform Upgrade service is to implement the latest Polycom software revision onto your RealPresence Platform solution while minimizing disruption to your overall video conferencing environment. This service is appropriate if you have a set of RealPresence Platform infrastructure products in a production environment and are running a legacy software release.