Key Features
- Manufacturer Part Number: 01-SSC-4294
- Service Main Type: Exchange
- Service Sub Type: Electronic and Physical
- Service Description: 24×7
- Provided Support:
- Phone Support
- Web Support
- Email Support
- Software Update
- Software Upgrade
- Firmware Updates
- Firmware Upgrade
- Replacement
- Live Chat
- Service Duration: 5 Year
Overview
More than a traditional break-fix service, SonicWall Silver Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your SonicWall solution performing optimally.
Available in one-, two- and three-year agreements, SonicWall Silver Support services include:
- Chat/Email/Web/Telephone Support – for technical assistance
- Software/Firmware Updates – for all software and firmware updates and upgrades
- Hardware Replacement – Advance Exchange for replacement of defective hardware
- Support Tools – for access to SonicWall’s electronic support tools
Reviews
There are no reviews yet.