Key Features
- Manufacturer Part Number: V-DPPVUL-0I-P0PAR-00
- Service Main Type: Technical
- Service Description: 24x7x1 Hour
- Provided Support:
- Web Knowledge Base Access
- New Releases Update
- Web Support
- Phone Support
- Email Support
- Service Response Time: 1 Hour – Phone Support
- Service Duration: 1 Year
Overview
Production Support program provides 24/7 software support services and fast response times for critical issues. To receive Production Support, all production licensed sockets for a product must be licensed at Production Support levels, otherwise support defaults to Basic Support levels.
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